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FREQUENTLY ASKED QUESTIONS

Products

They are the ultimate alt-grain. The chickpea is a small yet mighty bean packed with plant-protein and 4x the amount of fiber than brown rice. It is not only good for you, but good for the planet. Chickpea plants naturally release nitrogen back into the earth as they grow, which is essential to life, making them more sustainable than most crops. So the real question is - why not chickpeas? 

Yes. HEY, HOOPLAH! crisps are Gluten-Free and follow the FDA regulation.

Yes. HEY, HOOPLAH! crisps are Non-GMO Project Verified. 

No. HEY, HOOPLAH! crisps are not Certified Kosher.

Yes! Plant and Meat Eaters alike can eat HEY, HOOPLAH! crisps. 

No, corn over here! We love our beans for the most nutrition possible! 

We make sure our facilities are peanut free, so even our friends with nut allergies can enjoy HEY, HOOPLAH! crisps.

Our crisps are made internationally, however we source locally when ever possible. 

HEY, HOOPLAH! products are distributed in the US. We hope to expand to more regions soon!

Yes! We want our packaging to also reflect our sustainability beliefs and standards therefore you can recycle our bags. 

Unopened bags from production date will stay fresh for 12 months, but honestly, we don't think you have to worry about that one. Once you open the bag, we bet you it will be empty shortly. 

Packaging

Yes! We want our packaging to also reflect our sustainability beliefs and standards therefore you can recycle our bags.

Retail

Right now our crisps are available here on the heyhooplah.com website. Check back for our store locator to find us in your local stores. How much do you love our snacks? Then head over to our Ambassadors page to learn how to represent our brand locally, in your hometown.

Please reach out to hello@heyhooplah.com, to let us know which store you would like to see HEY, HOOPLAH! in. We are happy to help in the search.

ORDERS/ SHIPPING

No, not yet! But hopefully soon. Send us an email hello@heyhooplah.com to let us know where you want us to be next.

Shipping is a flat fee of $4.99.

Most orders ship between 1-2 business days. However, fulfillment may take as 5-7 days depending on order volumes.

If you would like to make change your order, please send us an email at hello@heyhooplah.com ASAP, so we can try and catch your order before it ships out.

Hurry! Please contact hello@heyhooplah.com ASAP to edit or cancel your order. We will try and accommodate changes or cancellations before your order ships out.

You'll receive a shipping confirmation in an email along with a tracking number. Give the tracking number
24 hours to update once received.

Currently we do not offer custom variety packs. However, we have created several premade variety
packs that we have to say are $%#@!? good!


If your package was marked delivered but you don't see if at your doorstep. Contact us at hello@heyhooplah.com and we can help you track it down! Alternatively, you can look for the tracking number and history. If you are still unable to locate please contact your carrier - UPS (l-800-742-5877) FedEx (l-800-463-339) or USPS (l-800-275-8777).

If shipping address was to an apartment or office building, we recommend checking in neighbors, front desk attendant, property managers or mail rooms. We are not responsible for carrier shipping delays, lost or stolen packages.


Online - we do not offer online returns. We are committed to customer satisfaction and offer exchanges or refunds on a case by case basis. Please send us an email at hello@heyhooplah.com with your order number and reason for return. Only return requests made within 30 days of receiving your order will be considered for a return or exchange. In Store - Please refer to the return policy of the grocery store or other location where purchased.

Please recycle the box in which you received your HEY, HOOPLAH! order.